On-going training and staff development is an essential part of the overall success of any organisation. For your business to grow, it is important for your managers, staff and volunteers to grow along with it. A direct correlation between staff development opportunities and overall job satisfaction has been noted in a number of studies1. Therefore developing your employees into motivated, organised, skilled and productive individuals will have a positive impact on your business.
In school or university we often focus on the technical aspects of our chosen career or course and don’t get taught the basic skills needed to succeed in the workplace. We don’t always know how to work in a team environment, how to positively engage staff or colleagues to achieve positive outcomes or how to juggle the key priorities amongst a sea of emails, and other people’s needs. These are the skill sets that can come naturally or they can be developed in the same way you have mastered the technical aspects of your job. These types of skills are often referred to as soft skills. The benefits of a work-force that are highly proficient in the soft skills include:
- Better internal and external communication
- Happier staff and clients
- Increased job Focus
- Greater effectiveness and accountability
Focus Training Soft Skills Workshops
Our programmes promote continued learning for employees in the workplace to create good outcomes for both the organisation and the individual: Workshops are offered in a number of key areas and can be used as a one session skills builder, a fun and enjoyable team day, or built into an on-going training programme throughout the year. Areas we focus on include:
- Team building
- Customer Service
- Time Management and Productivity
- Role Focused – PA, Admin Support, Reception, Sales, Trade Shows.
A number of off the shelf workshops/courses are available to be delivered at your place of work or we will provide a suitable venue.
Focus training can customise our soft skills programs to meet your company’s needs. We can work with you and your team to design a training program that combines the elements that are required to meet your organisations size, industry.